Returns

Refund and exchange policy

You have 14 days from day of receipt to obtain a refund for your purchase. If you've changed your mind and would like to exchange the work for a different piece, please let me know within 14 days as well.

How to contact me if you wish to process a return

Please contact me at impressionsbyelise@gmail.com within 14 days of receiving your artwork if you'd like to return your purchase.

Where I ship works to

I ship works within the UK and to most countries internationally. Please enquire before purchase and note that some countries, there may be extra duty charges upon receiving your artwork.

How I pack and send works

All artwork is packed and shipped in bubble wrap and enclosed in packaging to ensure safe arrival to your home or delivery address.

Approximate delivery and shipping costs

All artwork will be shipped out within 5-7 days (unless otherwise specified) and shipping costs will be agreed prior to sending your artwork.

Estimated delivery times and how to track (if applicable)

Unfortunately delivery times are often outside of my control, however I will do my best to provide a tracking number and follow up on any delayed packages. Please note that due to circumstances beyond my control, delivery times may be longer than expected.